Heather Dughi, Graphic Artist

About Me

I am a design professional with extensive experience in print and digital media. My passion is for designing and making things, and I am always up for a new design challenge.


Working in Adobe Creative Suite (Photoshop, InDesign, Illustrator), Microsoft Office (Excel, Word, Outlook), Autodesk (3D Studio Max, AutoCAD, Inventor), and QuarkXPress.

Creation and detailed manipulation of PDFs.

Designing and producing print materials, websites, packaging, and advertisements.

Reproducing customer art in new formats.

Creating detailed charts, diagrams, part drawings, and renderings.

Managing small- and large-scale projects.

Gathering and documenting customer requirements.

Writing software documentation and training materials.

Preparing thorough and accurate reports.

Troubleshooting, testing, and quality assurance.

Communicating with stakeholders and end-users.

Writing XML, HTML, and CSS.

Familiarity with Perl, SQL, Javascript, and jQuery.

Working with data and content management systems.


TechShop, Round, Rock, TX.

Classes in Fabrication and Metalworking.

Creative Side, Austin, TX.

Classes in Metalworking and Jewelry Fabrication.

Austin Community College, Austin, TX.

Certificate, 3D Studio Max.

North Carolina School of the Arts, Winston-Salem, NC.

Graduate work in Stage Properties and Scenic Art.

Created scenery and props for plays, musicals, and opera, including a new production of A Time for Singing.

New College of Florida, Sarasota, FL.

B.A. in Theatre and Environmental Studies.

Published undergraduate thesis on designing interactive museum exhibits.

Staged my own translation of the Greek tragedy Antigone.

Served as Editor-in-Chief (1998) Managing Editor (1997) and Graphic Artist (1996) for college newspaper The Catalyst.

Marine mammal research and animal care internship at Mote Marine Laboratory.

Woodstock High School, Woodstock, IL.

High School Diploma.

Served as Copy Editor, Graphic Artist, and Press Assistant for high school newspaper The Wall (1993-1994).


Twice Loved Sale

Maintained content management system, computers, and point-of-sale hardware.

Trained and supervised cashiers.

Created accounting reports and sellers' mail merge invoices.

Work Experience

2015-present, Rosco Labs, Round Rock, TX.
Graphic Artist

Used Adobe Creative Suite to design graphics for custom printed plastic, dichroic glass, and etched steel lighting filters.

Reworked hundreds of pre-existing standard art files for new laser etching production.

Revised employee training documentation.

Reduced glass waste by spearheading effort to match mis-colored glass with custom jobs.

Freelance Production Artist & Coder

Prepared art assets and HTML for banks, credit unions, and small businesses.

Assisted in catalog production for large companies such as Art Carved.

Designed ads, forms, and marketing materials for small businesses.

2014-2015, OurSocieTee, Austin, TX
Graphic Artist

Designed website and social media banners.

Created vector graphics for apparel and accessories.

Designed and produced cards and marketing materials for small businesses.

Wrote new employee training documentation and led training sessions.

Worked with heat transfer film to produce apparel.

Increased brand awareness by designing and installing adhesive vinyl logos and signage.

2012, Dell, Round Rock, TX.
Graphic Artist

Prepared art assets for Dell and Alienware websites throughout the world.

Worked with Testing and Targeting team to create alternate versions of websites for optimization studies.

2011, Internal Revenue Service, Austin, TX.
Receipt & Control Clerk

Responsible for opening, sorting, and perfecting federal tax returns.

2002-2010, LibreDigital, Austin, TX.
Production Engineer

Created digital editions of newspapers and magazines for customer download.

Used Adobe Acrobat and PDF-editing software to prepare files for processing and correct processing errors.

Worked with content partners, including Reason, Harvard Business Review, Nature, The New York Times, USA Today, and Barron's, to provide a consistently high-quality user experience.

Participated in weekly scrum meetings for e-publishing software.

Worked in Unix systems to transfer, sort, and process content partner files.

Acted as tier one technical support for content partners.

Wrote reports for software bugs and file processing errors.

Managed content partner contact information, requirement data, and file processing preferences in ColdFusion database.

Tested new proprietary software and software updates.

Wrote documentation for Perl and command-line PDF editing functions.

Prepared training materials for content partner accounts and internal teams.

As Night Shift Team Leader, created and maintained employee shift calendar, weekly production schedule, and other departmental documents.

2001-2002, Steve Jackson Games, Austin, TX.
Production Manager, Production Artist

Designed and published books, marketing materials, and game products, including the 2001 Origins award-winning card game Munchkin.

Colored and assembled art to produce full-color games such as Hacker, Car Wars, Chez Dork, and other popular game products.

Worked with Editor to ensure accuracy and consistency of style.

Created maps, text, and illustrations for the Floor Plan series.

Responsible for throughput of Production Department.

Worked with Project Administrator to schedule projects and production time.

1999, M&M Engraving & Graphics, Winston Salem, NC.
Graphic Artist

Responsible for designing and producing vinyl-lettered banners, plaques, name plates, and street signs.

Constructed trophies and awards for corporations such as R.J. Reynolds.

1998-1999, Knight-Ridder, Bradenton Herald, Bradenton, FL.
Ad Designer

Designed and output daily newspaper ads, special sections, and promotional materials.

Responsible for all advertising for $600,000 DeSears Appliance account.

Improved quality of special sections by inspecting registration and color matching during full-color advertising press runs.

1997-1999, South Florida Museum, Bradenton, FL.
Museum and Planetarium Assistant

Assisted in laser lightshow production.

Designed and produced computer-based multimedia museum exhibit.

Assisted in design, decoration, and renovation of exhibits and galleries.

1995-1998, University of South Florida Police Department, Sarasota, FL.
Police Dispatcher

Responsible for communications between police and public.

Logged officer reports and hourly status updates.

Theatre Technician

Crafted and repaired Elizabethan and Native American costumes and weapons for The Roanoke Island Historical Society's dramatic reenactment The Lost Colony.

Painted scenery for The Golden Apple Dinner Theatre, The Sarasota Players, and The Woodstock Summer Theatre.

Crafted furniture and stage properties for The Roanoke Island Historical Society and The Woodstock Summer Theatre.

Performed administrative and managerial duties for The Golden Apple Dinner Theatre and The Woodstock Summer Theatre.

Operated lighting equipment for The Golden Apple Dinner Theatre and The Woodstock Summer Theatre.

Designed programs and promotional materials for The Woodstock Summer Theatre.

Created new props and costumes from scraps and waste material.